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End user cooperation


Pre-sale
check the details Technical support
  • On-line Model Selection

    The product models of different manufacturers are different. Is it too difficult to select models and make inquiries? Don't worry, we provide you with an online selection tool CPQ. By entering key product information such as power, torque and selected product accessories, we can filter out matching products for you. And then you can download product information and CAD drawings with one click, choosing to generate a quotation or place an order directly with us.

  • Demand confirmation

    You can quickly find documents, 2D/3D drawings and technical parameters of products or projects by logging into the cloud collaboration workbench after registration!

  • Plan Confirmation

    JIE provides you with a full range of services, including demand research, model selection, program confirmation, product operation and maintenance, continuous optimization, etc.

     

    The product selection steps are listed as follows:

    1. Select JIE Drive product

    Example: Pick the right model, JRTR helical inline gearmotor, JRTF parallel shaft helical gearmotor, JRTK helical bevel gearmotor, JRTS helical worm gearmotor.

    2. Enter current product or brand

    JIE Drive or competitors.

    3. Enter current product specifications

    Example:JRT gearmotor, size 19~189, ratio 1.3 ~289.74,input power 0.12~250 kW, output torque 36~50000Nm and other specifications.

    4. Generate JIE Drive model and specifications

    Example:JRTR69DN100S4-28.83-M1-0°,JRTF69DN90L4-BE-39.26-M1-0°,JRTK69DN90L4-V-38.39-A-M1-0°,JRTS69DN90L4-ES-V-36.85-A M1-0°and other models.

    5. Generate 2D/3D drawings of JIE Drive products

    Example: 2D/3D drawings of JRTR69DN100S4-28.83-M1-

    0°,JRTF69DN90L4-BE-39.26-M1-0°,JRTK69DN90L4-V-38.39-A-M1-0°,JRTS69DN90L4-ES-V-36.85-A-M1-0°and other models.

    6. Confirm technical quality standard

    Example: The technical and quality standards shall be implemented according to the relevant standards of JIE Drive and the standards agreed by both parties. The warranty period shall be 12 months after start using products or 18 months after shipment from JIE whichever comes earlier.

    7. Confirm delivery standard

    Example: Delivery shall be made according to the time agreed by both parties for the first cooperation; 7 days lead time base on 1+3 rolling plan,including total usage, annual usage, monthly usage, batch usage and sample; confirmation of pre-sales service,in-sales service, after-sales service and pre-order management.

    8. Confirm the price and payment terms

    Example: The order comes into effective after 30% deposition received and products will be delivered after balance payment; price shall be subject to agreed upon both parties.

    9. Confirm order information

    Example: Confirm product type, model, specification; order quantity,color, packaging, transportation, P.O issue time, delivery time, delivery location, receiving company and other order information.

    10. Confirm product delivery information

    Example: Confirm prototype delivery, small batch delivery, batch delivery and other delivery information.

Sale service
check the details Business support
  • Sales Contract

    It is too troublesome to place an order by email, and it takes time to fill in the order. What should I do if no one picks up the order after get off work?
  • Delivery service

    We provide advice, personalized design and various service support for your purchase process, business support, strategic cooperation.
  • Settlement Price

    If you want to know the status of your order, you don’t need to make frequent phone calls. We provide you with real-time query tools for order status, including order placement, production and delivery status. Electronic real-time notification allows you to coordinate the production process according to the production and delivery status. Make arrangements for receiving the goods. Before that, you need to apply for the cloud collaborative workbench.
After-sales
check the details Maintenance support
  • Product Maintenance

    In the project start-up and implementation phase, we need to know the installation location and installation method of the product. From the correct selection of project planning to reliable assembly and finally successful start-up, we will provide you with high-quality advice!
  • On-site supervisory inspection

    Our service engineers are proficient in new drive technology and drive automation knowledge, have received comprehensive product training, and have the ability to deal with various complex problems to ensure the reliability and stability of your drive system.
  • Application monitoring

    The shutdown of the production line will bring you immeasurable losses. Our maintenance mission is to avoid this situation at the source as much as possible. Our service engineers will help you formulate a complete set of maintenance programs, emergency plans and finished product spare parts services .
Management
check the details Stocking support
  • Rolling plan

    If you have stable orders every month, in order to maximize the efficiency of the supply chain operation, we provide you with 1+3 rolling planning services, including the current month's delivery plan, the first month's execution plan, the second month's preparation plan, and the third month's plan. Monthly forecast plan, in order to continuously optimize the inventory of semi-finished products and finished products, and provide you with tailor-made solutions.
  • Product stock

    If you have very high requirements on delivery time, especially if you have customized delivery time requirements for non-standard products, and your order model is relatively stable, please inform us in advance, and we will provide you with finished product spare parts inventory service to solve your problem. Fast delivery and after-sales replacement needs.
  • Parts stocking

    Compared with the finished product spare parts service, if your model is not stable, we will provide you with semi-finished spare parts service, such as gear reduction motors. When the speed ratio is not fixed but the motor is fixed, we will provide you with the stock of the motor to solve the problem. Your delivery date and after-sales replacement needs.

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